Privacy Policy

1. Information We Collect

When you visit YSLCCU and interact with our WhatsApp service, we may collect:

• Your WhatsApp phone number when you initiate a chat
• Browsing data via Meta Pixel (pages viewed, time spent)
• Ad interaction data (which ad you clicked to reach us)
• Order information you voluntarily share via WhatsApp

2. How We Use Your Information

• To respond to your inquiries and process orders
• To improve our advertising and website experience
• To send order confirmations and shipping updates via WhatsApp
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share data with:

• Meta Platforms (via Pixel and Conversions API) for ad measurement
• WhatsApp (Meta) for message delivery
• Shipping partners to fulfill your orders

4. Cookies & Tracking

We use Meta Pixel and first-party cookies for:

• Measuring ad performance and conversions
• Remembering your assigned WhatsApp contact (24h session cookie)
• Fraud prevention and security

5. Your Rights

You have the right to:

• Request access to your personal data
• Request deletion of your data
• Opt out of marketing communications
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us via WhatsApp or email.

6. Contact Us

For privacy-related inquiries, please message us on WhatsApp or email privacy@yslccu.com.